Warning: Can't synchronize with the repository (Couldn't open Subversion repository /home/crystal/scm/crystal: SubversionException: ("Expected FS format between '1' and '3'; found format '4'", 160043)). Look in the Trac log for more information.

Before reporting an issue, please read these few guidelines in order to ensure that we can deal with it most effectively and resolve it as quickly as we can.

Logging in

The login to this issue tracker is the same as for the main  CS site. So if you have an account please  log in before filing an issue. Anonymous reporting is possible - if you choose to do so, please leave your email address in the "user name" field. However, reporting with an account is slightly more convenient.

If you have an issue in CEL, go to  it's bug tracker instead.

Keep in mind the tracker is for real bugs in CS and not a support forum. If you e.g. encounter an issue during the installation, check out the various  community resources for support. File a ticket only when it the outcome is that the cause of your problem is really a genuine CS bug.

Check if the issue isn't reported already

 Browse the open tickets and look if your problem was already reported. If that's the case, add a comment to the existing ticket; try to focus on information that's not yet stated in the original report or other comments.

Information we need

Be sure to give enough information for reproducing the bug: Very important is the version of CS that you are using, the operating system and compiler that you used. It is very helpful if you can provide instructions how to reproduce the issue with one of CS' demo apps, or a small test application and/or map that exhibits the issue.

Graphics glitches

If you're reporting visual bugs, please include a screenshot as well as a log of the program output, run with the command line argument -verbose=-scf. (This will make CS output additional information which is helpful for tracking down an issue.)

Formatting notes

When you provide longer snippets of log files, console output etc. make sure you surround that text with {{{ and }}} so the formatting doesn't get hosed (Trac will ignore line breaks without that). Before you submit, preview the ticket and check if everything is readable well.

Create the ticket

Due to a spam problem we have disable anonymous ticket creation and manipulation - you need an  account to create a ticket or to append some comment to it. Hopefully this will be only a temporary measure.

To start reporting an issue, click on " New Ticket" in the navigation bar.